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Thank you for shopping with the Alchemist of Sand!

Alchemist of Sand
264 San Ron Drive
Webster, NY 14580
(585) 671-5589

Policies:

Payment by check: Retail customers please note that when purchasing by check, orders will not be mailed until funds are secured. Contact (585) 671-5589 should you care to make your purchase by check.

Credit card purchases: Orders will be processed in 1-2 business days and shipment made according to customer selection. Please allow the appropriate delivery time for shipment based upon your selection.

Domestic Shipping Rates:

UPS Commercial*
Orders $0 - $50, $8.00
$51 - $100, $12.00
$101 - $150, $17.00
$151 - $200, $22.00
$201 - $250, $27.00
$251 - $300, $32.00
$301 - $350, $37.00
$351 - $400, $42.00
$401 - $450, $47.00
$451 - $500, $52.00, etc.

UPS Residential*
Orders $0 - $25, $6.00
$26 - $50, $8.50
$51 - $75, $11.00
$76 - $100, $13.50
$101 - $150, $16.00
$151 - $200, $18.50
$201 - $250, $21.00
$251 - $300, $23.50
$301 - $350, $26.00
$351 - $400, $28.50
$401 - $450, $31.00
$451 - $500, $33.50
Over $500, $40.00

(Please note that UPS does not ship to P.O. boxes)

Federal Express* add $25.00 to rates listed above.

First Class Parcel Post*
Specific to individual order.

* Rates subject to change without notice. These
rates reflect current general costs. Because there
are so many variables in shipping works of art,
shipping rates may vary.

International shipping information:

Most products are available for international shipment. International orders are shipped via UPS International.
Please allow up to two weeks for delivery. All applicable
customs duties and taxes are the responsibility of the customer. There is a handling fee of $35.00 added to all
international orders. Please be advised that these handling charges do not appear on your online order form.

For further shipping rate inquiries contact:
alchemistofsand@yahoo.com

Please note: All shipments require insurance and will be billed accordingly.

Refund policy: Undamaged merchandise returned within 30 days may be exchanged. No refunds or credit. Shipping and handling charges are the responsibility of the customer.

Returns: If merchandise is received in a damaged condition, purchases may be returned and will be replaced or repaired at the discretion of the artist based upon the amount of damage incurred. Customer satisfaction is guaranteed.

For further information regarding commission schedule and pricing please contact: info@alchemistofsand.com